Being the foremost local cleaning contractor and coupled
with proven track records of our achievements,
A & P Maintenance Services Pte Ltd is the best
choice for your cleaning job, because :
- Our
principal consideration and strategy in handling all
major and important projects, especially brand new projects,
would
be to launch the projects with minimal interruptions.
We achieve this by deploying the full workforce
required (reinforced, if needed be, by a
Standby/Float
Team ready on call, anytime) and supported
by the full complement of the essential cleaning machinery
and equipment.
- We
have a standby support team, operationally ready at all
times, always on standby to response to any emergency
or to
render
additional support at anyone time. In fact,
whenever there is any shortage of equipment/manpower
or
absenteeism on any particular work site,
we have
been able to replace or reinforce the labour
and/or equipment shortfall within a relatively short
notice.
- Our
quality control Customer Service department constantly
checks and monitors our operators’ performances on
site and gathers
feedback, investigates into hiccup areas
and provides
the necessary support to ensure that
whatever shortcomings or problems arising are rectified
without
undue
delay.
- We
have a proud reputation of providing premium quality
services to all our customers. We always put our customers’
needs
as our topmost priority. We treat and handle
all
projects as equally important, irrespective of the
size of the job.
- We
employ the better and more advanced cleaning techniques
and equipment; and we use the better quality chemicals,
materials, etc. This is because our Company believes
in striving
to provide only the best service
to our customers. In return, we earn the respect and
a name
in
the cleaning industry for our Company. The
compliments and testimonials that our Company has
been
receiving from our clients are a living testimony
to our performance standards and quality services
demonstrated
by our workforce.
- We
strongly believe in taking good care of our staff/workers.
We acknowledge that the human resource factor is a
critical consideration, because a contented and happy
workforce
is imperative
for efficient and effective work
output
at
our work sites. The fact that so many happy
and contented personnel remain loyal to the Company
for so many years bears testimony to this important
fact.
- We
put our operators and supervisors through regular, stringent
training programs at our Headquarters, on sites
and also
at the respective training centres.
Those deserving ones are, from time to time, sent
overseas for seminars/training courses, etc. This is
to
help
ensure our organization is constantly
exposed
to the market’s latest equipment technology
and cleaning methods (better ways of doing our business).
- By
regularly improving and upgrading our workforce knowledge
and skills, we are one competitive edge above the
other cleaning contractors.
- Our
Company has, by far, the cleanest record in the employment
of
cleaning staff. To date, we have not met
with any problems with the respective governmental authorities
regarding
the employment of our workforce.
We
spend our precious time looking into ways and
means
on how
to improve
our work methods and value-added
quality service to our clients, rather than wasting
our
time
resolving
worker employment problems
with the authorities.
Through
this Corporate Culture and our unique Client/Customer Relationship
Management (CRM) Philosophy, A & P has had risen from very
humble beginnings to a Company with a monthly Group
turnover of over S$1.5 million per month and a
competent workforce of over 1,500 cleaning personnel.
This puts our Company on a very strong, resilient
and competitive footing, both financially and professionally.
We are thus more than able to provide premium and
un-interrupted services to any projects, anywhere,
anytime.
For our consistent, quality service performance and management system, our Company
had been awarded the ISO
9001-2000 certified on July 2004.
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