Being the foremost local cleaning contractor and coupled with proven track records of our achievements, A&P Maintenance Services Pte Ltd is the best candidate for the job, because:
Our Principle consideration and strategy in handling all major and important projects, particularly new projects, is to launch the projects with minimal interruptions. We achieve this by deploying the full workforce required (reinforced, if need be, by a Standby/Float team ready on call, anytime) and supported by our full complement of essential cleaning machinery and equipment.
We have a standby support team, operationally ready at all times, to respond to any emergency or to render additional support at any one time. In fact, whenever there is any shortage of equipment, manpower or absenteeism at any particular work site, we have always been able to replace or reinforce the labour and or equipment shortfall within a relatively short notice.
Our quality control Customer Service Department constantly checks and monitors our operator’s performances on site and gathers feedback, investigates hiccup areas and provides the necessary support to ensure that whatever shortcomings or existing problems are rectified without undue delay.
We have a proud reputation of providing premium quality services to all customers. We always put our customers’ needs as our top most priority. We treat and handle all projects as equally important, irrespective of the size of the contract.
We deploy the better and more advanced cleaning techniques and equipment; and we use the better quality chemicals, materials, etc. This is because our company believes in striving to provide only the best of services to our customers. In return, we earn the respect and reputation in the cleaning industry. The compliments and testimonials that our company has been receiving from our clients are a testimony to our performance standards and quality service demonstrated by our workforce.
We strongly believe in taking good care of our staff and cleaners. We acknowledge that the human resource factor is a critical consideration, because establishing a contented and happy workforce is imperative, thus leading to an efficient and effective work output at our work sites. The fact that over the years, our workforce has been loyal, happy and contented bears testimony to the importance that we place on staff welfare.
We put our operators and supervisors through regular, stringent training programs at our headquarters, on site and also at the respective training centres. The deserving ones are from time to time, sent overseas for seminars/training courses, etc. This is to help ensure our organization is constantly exposed to the market’s latest equipment technology and cleaning methods.
By regularly improving and upgrading our workforce knowledge and skills, makes us competitive and an edge above the other cleaning contractors.
Our Company has, by far, an impressive record in the employment of cleaning staff. To date, we have not met with any problems with the respective governmental authorities regarding the employment of our workforce. We spend our time looking into ways and means on how to improve our work methods, therefore adding value and quality service for our clients.
Through this corporate culture and our unique Client-Customer Relationship Management, A&P Maintenance Services has risen from very humble beginnings to a company with a monthly group turnover of over S$1.5 million per month with a competent workforce of over 1,500 cleaning personnel. This puts our Company on a very strong, resilient and competitive footing, both financially and professionally. We are thus more than able to provide premium and a consistent service to our customers.
The success of A&P stems from our corporate philosophy, which has been a hallmark of our Organization - Total Commitment to our Clients, For our consistent, quality service performance and management system our Company had been awarded the ISO 9001:2000 and ISO 14001:2004 certifications.
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